All cables ship from our Hong Kong warehouse, with some UK orders occasionally fulfilled from our London office if stock allows. Typical delivery times are the same as for EvermixBox5: UK/EU: 7–12 days, USA: 8–12 days, Australia / NZ: 7–10 days, Asia: 5–8 days, Canada: 10–14 days. You can return unused cables within 14 days of delivery for a full refund. Return shipping costs are the responsibility of the customer unless the item is faulty. To start a return, just email hello@evermix.fm with your order number.